✔ Communicates effectively with residents, families, significant others and other team members *
★★★★★
✔ Communicates effectively with peers, physicians, and State agencies *
★★★★★
✔ Coordinates resident care to the multidisciplinary team via at-risk meetings, QA and A, rehab meetings, etc. *
★★★★★
✔ Provides updated resident information to physician, resident, family, legal, consultants, State agencies in accordance with regulations and/or BHC standards *
★★★★★
✔ Knowledgeable and able to execute human resource policies as applicable to a variety of people issues *
★★★★★
✔ Delegates as appropriate *
★★★★★
✔ Actions demonstrate excellent customer service skills and builds relationships with families and associates *
★★★★★
✔ Monitors the progress of others and associates are held accountable *
★★★★★
✔ Enforces regulatory and employee law compliance *
★★★★★
Technical Domain
✔ Assesses and monitors staff compliance of infection control and safety programs *
★★★★★
✔ Demonstrates excellent technical skills and judgment, as evidenced by: Daily Start up execution, Follow-up 24-hour report, Computer reports, Medicare Reports, 672/802 *
★★★★★
✔ Assesses and monitors accuracy of Facility Scorecard and CMS quality indicator data and initiates corrective action as indicated *
★★★★★
✔ Actively participates and contributes to facility QA & A meetings, QR/QRFU and process improvement activities *
★★★★★
✔ Promotes survey preparedness at all times *
★★★★★
✔ Demonstrates basic working knowledge of Computer i.e. ADT, PO's, MDS modules and management reports *
★★★★★
✔ Demonstrates basic understanding of quality event investigating and reporting process *
★★★★★
✔ Maintains a current knowledge of LTC Federal, state regulations including Medicare, Medicaid and JCAHO as applicable *
★★★★★
✔ Ensure that RAI functions are completed timely for all residents, i.e. concurrent review, State submissions, care plan meetings, etc. *
★★★★★
✔ Assess and ensure execution of Facility standards, protocols and policies *
★★★★★
✔ Provides and monitors the effectiveness of clinical orientation and ongoing training to all associates *
★★★★★
✔ Actively participates in recruiting, hiring and orientation of all associates *
★★★★★
Problem Solving Domain
✔ Utilizes the nursing process to structure care to individual resident's needs *
★★★★★
✔ Demonstrates the ability to assess and interpret data about the resident's status and ensure timely interventions are executed *
★★★★★
✔ Collaborates with DNS/ Consultants on identified areas of noncompliance and implements necessary corrective actions *
★★★★★
✔ Effectively troubleshoots and ensures allocation of staffing resources to meet the needs of the residents/patients *
★★★★★
✔ Demonstrates understanding of census as it relates to HOL, expense control and budgeted PPD, i.e. nursing supplies *
★★★★★
✔ Assess and monitors discharge, rehospitalization patterns and implements corrective actions as indicated *
