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Healthcare Leadership Competencies
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Healthcare Leadership Competencies >
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Proficiency Scale
1 =
No Experience
2 =
Need Training
3 =
Able to perform with supervision
4 =
Able to perform independently
Assessment Section
Relationship Management
✔ Organizational Structure and Relationship
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✔ Build Collaborative Relationships
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✔ Develop and Maintain Medical Staff Relationships
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✔ Provide Internal Customer Service
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✔ Practice and Value Shared Decision Making
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★
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✔ Develop and Maintain Medical Staff Relationships
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★
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Communication Skills
✔ Sensitive to Correct Behavior When Communicating with Diverse Cultures
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✔ Communicate Organizational Mission, Vision, Objectives, and Priorities
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✔ Prepare and Deliver Business Communications
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✔ Present Results of Data Analysis to Decision Makers
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✔ Provide and Receive Constructive Feedback
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Facilitation and Negotiation
✔ Mediation, Negotiation, and Dispute Resolution Techniques
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✔ Team Building Techniques
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✔ Create, Participate in, and Lead Teams
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✔ Facilitate Group Dynamics, Process, Meetings, and Discussions
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Leadership
✔ Leadership Styles/Techniques
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✔ Potential Impacts and Consequences of Decision Making
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✔ Establish a Compelling Organizational Vision and Goals
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✔ Hold Self and Others Accountable for Organizational Goal Attainment
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✔ Promote and Manage Change
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✔ Promote Continuous Organization Learning/Improvement
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Healthcare Systems and Organizations
✔ Managed Care Models, Structures, and Environment
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✔ Levels of Healthcare along the Continuum of Care
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✔ Evidence-Based Management Practice
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✔ The Interrelationships Among Access, Quality, Cost, Resource Allocation, Accountability, and Community
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✔ The Patient Experience (Cultural Differences, Expectations)
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✔ Healthcare Technological Research and Advancements
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✔ Organization and Delivery of Healthcare
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✔ Regulatory and Administrative Environment in Which the Organization Functions
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Age Specific Competencies
✔ Infant (Birth - 1 year)
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✔ Toddler (Ages 2-5 years)
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✔ Preschool (Ages 6-12 years)
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✔ Adolescent (Ages 13-21 years)
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✔ Young Adult (Ages 22-39 years)
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✔ Adult (Ages 40-64 years)
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✔ Older Adult (Ages 65-79 years)
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★
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✔ Elderly (Ages 80+ years)
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Business Skills and Knowledge
✔ Ability to Analyze and Evaluate Information to Support a Decision or Recommendation
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✔ Collect and Analyze Data from Internal and External Sources
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✔ Techniques for Business Plan Development, Implementation, and Assessment
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✔ The Functions of Organizational Policies and Procedures
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✔ Promote and Apply Problem-Solving Philosophies
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✔ Demonstrate Critical Thinking and Analysis
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✔ Systems Thinking
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✔ Facilities Planning
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