Healthcare Leadership Competencies
Proficiency Scale
1 =
No Experience
2 =
Need Training
3 =
Able to perform with supervision
4 =
Able to perform independently
| Relationship Management | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Organizational Structure and Relationship | |||||
| Build Collaborative Relationships | |||||
| Develop and Maintain Medical Staff Relationships | |||||
| Provide Internal Customer Service | |||||
| Practice and Value Shared Decision Making | |||||
| Develop and Maintain Medical Staff Relationships |
| Communication Skills | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Sensitive to Correct Behavior When Communicating with Diverse Cultures | |||||
| Communicate Organizational Mission, Vision, Objectives, and Priorities | |||||
| Prepare and Deliver Business Communications | |||||
| Present Results of Data Analysis to Decision Makers | |||||
| Provide and Receive Constructive Feedback |
| Facilitation and Negotiation | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Mediation, Negotiation, and Dispute Resolution Techniques | |||||
| Team Building Techniques | |||||
| Create, Participate in, and Lead Teams | |||||
| Facilitate Group Dynamics, Process, Meetings, and Discussions |
| Leadership | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Leadership Styles/Techniques | |||||
| Potential Impacts and Consequences of Decision Making | |||||
| Establish a Compelling Organizational Vision and Goals | |||||
| Hold Self and Others Accountable for Organizational Goal Attainment | |||||
| Promote and Manage Change | |||||
| Promote Continuous Organization Learning/Improvement |
| Healthcare Systems and Organizations | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Managed Care Models, Structures, and Environment | |||||
| Levels of Healthcare along the Continuum of Care | |||||
| Evidence-Based Management Practice | |||||
| The Interrelationships Among Access, Quality, Cost, Resource Allocation, Accountability, and Community | |||||
| The Patient Experience (Cultural Differences, Expectations) | |||||
| Healthcare Technological Research and Advancements | |||||
| Organization and Delivery of Healthcare | |||||
| Regulatory and Administrative Environment in Which the Organization Functions |
| Age Specific Competencies | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Infant (Birth - 1 year) | |||||
| Toddler (Ages 2-5 years) | |||||
| Preschool (Ages 6-12 years) | |||||
| Adolescent (Ages 13-21 years) | |||||
| Young Adult (Ages 22-39 years) | |||||
| Adult (Ages 40-64 years) | |||||
| Older Adult (Ages 65-79 years) | |||||
| Elderly (Ages 80+ years) |
| Business Skills and Knowledge | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Ability to Analyze and Evaluate Information to Support a Decision or Recommendation | |||||
| Collect and Analyze Data from Internal and External Sources | |||||
| Techniques for Business Plan Development, Implementation, and Assessment | |||||
| The Functions of Organizational Policies and Procedures | |||||
| Promote and Apply Problem-Solving Philosophies | |||||
| Demonstrate Critical Thinking and Analysis | |||||
| Systems Thinking | |||||
| Facilities Planning |