Mental Health Clinician
Proficiency Scale
1 =
No Experience
2 =
Need Training
3 =
Able to perform with supervision
4 =
Able to perform independently
| Working with Others | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Engages in Active and Reflective Listening | |||||
| Speaks Clearly and at a Pace That Ensures Understanding | |||||
| Uses Non-Judgmental Language and Behaviors | |||||
| Communicates Directly with the Client’s Family and Significant Others (with Client Consent) | |||||
| Employs “Person-Centered/Person-First” Language | |||||
| Utilizes Technical Language Accurately, Including Clinical Terminology | |||||
| Demonstrates Warmth, Empathy, and Genuineness | |||||
| Shows Respect and Concern for Others Through Words and Actions | |||||
| Focuses on and Respects the Concerns and Preferences of the Client and Family | |||||
| Provides Support and Encouragement to Clients | |||||
| Collaborates with Providers and Clients to Complete Tasks and Solve Problems | |||||
| Maintains Appropriate Boundaries in All Relationships |
| Screening & Assessment | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Obtains Information from Providers Knowledgeable of the Client and Family | |||||
| Collects Demographic, Psychological, Social, and Medical Information Through Interviews of the Client and Family | |||||
| Summarizes All Information Verbally or in Writing | |||||
| Demonstrates Sound Judgment in Evaluating and Using the Information Collected | |||||
| Assists Clients in Completing Screening Tools on Substance Use and Mental Health Conditions | |||||
| Scores and Interprets the Results of Screening Tools Correctly | |||||
| Assesses Clients’ Preferred Method of Communication and Language Barriers | |||||
| Identifies Client and Family Strengths and Resources | |||||
| Identifies Client and Family Goals | |||||
| Assesses Clients’ Motivation and Readiness to Participate in Services | |||||
| Identifies Client Problems, Mental Health and Substance Use Conditions, and Stressors | |||||
| Identifies Signs of Abuse and Neglect | |||||
| Assesses Level of Risk for Harm to Self or Others | |||||
| Determines Whether Additional Assessment is Required and Arranges if Necessary | |||||
| Assesses Physical and Psychological Risk Associated with Acute Intoxication, Overdose, Withdrawal, Detoxification, and Co-occurring Mental Health and Substance Use Disorders | |||||
| Applies the Criteria in the Current Version of the Diagnostic and Statistical Manual for Mental Disorders (DSM) in Assessing Clients’ Behavioral Health Conditions | |||||
| Applies the ASAM Criteria to Guide Treatment Planning and Recommend a Level of Care |
| Planning Services | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Identifies Recommended Short-term and Longer-term Service Goals | |||||
| Identifies Service Options Based on Experience & Research | |||||
| Evaluates Eligibility and Insurance Coverage or Ability to Pay for Recommended Services | |||||
| Communicates Outcome of the Screening & Assessment to the Client & Family | |||||
| Assists the Client & Family in Understanding the Client’s Conditions and Effects | |||||
| Discusses Recommended Goals and Services with Client & Family & Alternate Options | |||||
| Assists Client in Communicating His or Her Needs to Others | |||||
| Negotiates and Finalizes a Plan of Care with the Client & Family Based on Their Preferences | |||||
| Assists the Client in Developing a Crisis Plan for Future Episodes of Illness | |||||
| Supports the Client in Developing Wellness & Recovery Plans |
| Providing Services | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Arranges for Assistance, if Needed, with Language Translation or Literacy | |||||
| Implements the Plan of Care (e.g., Begins Services, Makes Referrals) | |||||
| Monitors Client’s Condition, Behavior, and Progress on a Continuous Basis | |||||
| Recognizes When Progress Has Slowed, Addresses Barriers, and Works to Motivate the Client | |||||
| Evaluates Progress and Reviews and Revises the Plan of Care on a Regular Basis | |||||
| Encourages Client Participation in Services and Reaches Out When the Client is Not Engaged | |||||
| Participates in Developing, Coordinating, and Monitoring a Discharge Plan | |||||
| Establishes Working Relationships & Coordinates Care with Other Providers and Teams in the Agency | |||||
| Establishes Working Relationships & Coordinates Care with Other Providers in Other Agencies | |||||
| Assists in Establishing Routine and Formal Working Relationships with Other Agencies | |||||
| Reviews the List of the Client’s Medications and Their Effects and Side Effects | |||||
| Supports Client and Family Education about Medication Effects and Side Effects | |||||
| Coaches the Client on Strategies for Taking Medications as Prescribed | |||||
| Coaches the Family on Strategies for Supporting the Client in Taking Medications | |||||
| Supports the Client’s Participation in Medical Appointments, Medical Monitoring, and Lab Testing | |||||
| Assists the Client in Monitoring and Reporting Medication Effects and Side Effects to the Medical Prescriber | |||||
| Provides Emotional Support, Encouragement, and Reassurance | |||||
| Helps the Client Define the Problem by Telling Their Story, Discussing Their Situation, and Challenging His or Her Current Perspective, When Warranted | |||||
| Helps the Client Set Goals by Discussing the Possibilities and Assisting the Client to Select and Commit to New Goals | |||||
| Helps the Client Take Action through Problem-Solving, Education and Training, Reflecting on Past Experiences and Patterns, Creating an Action Plan, Contracting, and Providing Feedback | |||||
| Recognizes Behavioral Health Crises and Early Warning Signs of Crises | |||||
| Assists in Deescalating Problems in Their Early Phase | |||||
| Reports Crises and Seeks Assistance from a Supervisor or Licensed Behavioral Health Professional | |||||
| Seeks Assistance, as Needed, from Village Public Safety Officers, Other First Responders, or Community Members | |||||
| Assists in Implementing the Response to an Individual, Family, and Community Crises | |||||
| Communicates with the Family and Others about the Crisis and the Response | |||||
| Assists with Notifications and Investigations of Reportable Events (e.g., Abuse, Domestic Violence, Assaults, Neglect, Deaths) | |||||
| Provides Support to Those Affected by the Crisis and Assists Them in Accessing Supportive Services | |||||
| Assists the Client and Family in Obtaining Services Related to the Crisis (e.g., Domestic Violence Shelter; Emergency Foster Care) | |||||
| Participates in Debriefing Meetings to Discuss the Crisis and the Response | |||||
| Assesses Family Norms and Roles (in Nuclear and Extended Families, Clans, Biological and Nonbiological Families) | |||||
| Uses Genograms and Sociograms to Assess and Work with Families | |||||
| Identifies Family Dynamics, Functional and Dysfunctional Units, and Barriers to Communication | |||||
| Identifies the Impact within the Family of an Individual with a Mental Health or Substance Use Condition and Accommodations Made by the Family for the Individual | |||||
| Identifies the Impact on Family Functioning of Stressors (e.g., Medical Illness, Separation, Divorce, Abuse, Financial Concerns, Housing Issues, Legal Trouble) | |||||
| Engages Members of the Family in Constructive Problem-Solving | |||||
| Assists the Family in Improving Its Functioning | |||||
| Identifies the Functions, Limitations, and Risks of Different Types of Groups (Educational, Psychoeducational, Self-Help, Support, Activity, Skill Development, Therapeutic) | |||||
| Identifies Appropriate Members for the Different Types of Groups | |||||
| Orients New Members to Groups Addressing the Purpose, Rules, Boundaries, Levels of Self-Disclosure | |||||
| Runs Groups Effectively, Providing Adequate Structure, Encouraging Member Interaction, and Maintaining Safety | |||||
| Assists Clients in Ending Participation in a Group or Transitioning to Another Group | |||||
| Manages the Ending of Groups |
| Linking to Community Resources | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Maintains Information on a Range of Community Resources (e.g., Service, Medical, Financial, Housing, Spiritual, Volunteer) | |||||
| Maintains Information on Traditional Support & Intervention Resources (Elders, Traditional Healers) | |||||
| Identifies Recommended Resources and Traditional Supports for the Client and Family Based on Need and Eligibility | |||||
| Identifies Resources Outside of the Community That May Need to Be Brought into the Community | |||||
| Discusses Resource Recommendations & Options with the Client & Family | |||||
| Motivates the Client & Family to Access and Use Resources | |||||
| Negotiates a Plan with the Client & Family About Accessing Resources Based on Their Preferences | |||||
| Makes a Referral and Actively Connects the Client or Family to Selected Resources | |||||
| Ensures That the Referral Was Accepted and Client or Family is Receiving Services | |||||
| Makes an Alternate Referral if the Initial Referral Was Unsuccessful | |||||
| Draws on Individuals in the Community to Offer Support to the Client & Family | |||||
| Educates Clients, Families, and the Community About Behavioral Health Conditions and Their Prevention and Treatment | |||||
| Provides Information to Destigmatize People with Mental Health and Substance Use Conditions | |||||
| Uses Community Gatherings to Encourage Healthy Behaviors | |||||
| Serves in Community Workgroups Focused on Prevention and Early Intervention with Behavioral Health Conditions | |||||
| Works with Community Leaders to Develop Supports for Individuals and Families at Risk | |||||
| Engages and Provides Support to Individuals and Families at Risk | |||||
| Educates Clients and Families About Strategies for Improving Physical and Mental Health | |||||
| Assists in Assessing Community Needs and Readiness for Prevention and Early Interventions Activities | |||||
| Provides Information to Clients and Families About Their Rights and Responsibilities | |||||
| Supports Individual and Family Goals and Wishes Within the Agency and with Other Organizations | |||||
| Helps Clients and Families to Participate in Service Planning Meetings | |||||
| Refers Clients and Families to Peer and Family Support Activities and Advocacy Organizations |
| Cultural Competency & Individualizing Care | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Recognizes and Adapts to Different Cultures, Including the Varied Alaska Native Tribes and Communities | |||||
| Recognizes and Respects Diversity, Differences, and Cultural Traditions, Including Among Different Alaska Native Tribes and Communities | |||||
| Assesses and Manages One’s Own Personal Biases | |||||
| Is Aware of the Traditions of the Community | |||||
| Demonstrates Awareness of and Sensitivity to the Client Degree of Involvement in Their Traditions, Values, and Community | |||||
| Adapts Services to the Unique Characteristics and Preferences of the Client and Family | |||||
| Promotes Empowerment as a Goal and Desirable Treatment Outcome for Alaska Native/American Indian People by Fostering Client and Family Decision-Making, Problem-Solving, and Self-Determination | |||||
| Effectively Discusses Cultural Issues and Differences with Clients | |||||
| Uses Cultural Views of Health and Family When Assisting in Providing Services | |||||
| Utilizes Cultural Resources and Traditional Practices When Providing Services (e.g., Storytelling, Talking Circles, and Deferring to Elders) | |||||
| Identifies and Addresses Issues of Difference to Reduce Conflict Between Individuals and Groups | |||||
| Routinely Considers and Discusses Cultural Issues in Supervision and Team Meetings | |||||
| Consults with Elders or Traditional Healers in the Community | |||||
| Applies Knowledge of Gender, Sexual Orientation, Life Span Development, Financial Status, Religion, Disability, and Intergenerational Differences in Delivering Services |
| Professional Development | Rating Stars (Click) | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Sets Personal Goals for Professional Development | |||||
| Participates in Employer Sponsored Training and Other Continuing Education Activities | |||||
| Adopts Best Practices Learned Through Continuing Education | |||||
| Participates Routinely and Constructively in Supervision | |||||
| Uses Supervision, Peer Consultation, and Self-Evaluation to Enhance Self-Awareness and Improve Professional Performance | |||||
| Uses Formal Evaluations to Improve Professional Performance and the Quality of Services Provided | |||||
| Provides Guidance and Mentoring to Others |